Veterinary Economics - Veterinary Economics - The business of client and patient care
Tuesday, May 20, 2008
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Calendar of Veterinary Events

Web Daily
Cost of pet food rising
May 13, 2008
BusinessWeek story says ingredient prices are up 30 percent.
British hospitals to use antibacterial computer keyboards
May 12, 2008
So ... what do your team members type on?
Green puppy born
May 9, 2008
Are the other puppies green with envy?
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Web exclusives
A lawsuit from start to finish
May 6, 2008
If you're hit with a veterinary malpractice lawsuit, find comfort in the fact that lawsuits follow a predictable, step-by-step process. Learn all about that process in the interactive flow-chart below. Roll over each step for more information about what it entails and what you can expect.
Getting sued in small claims court vs. superior court
May 7, 2008
Know what to expect no matter which court your veterinary malpractice lawsuit takes you to.
2009 Veterinary Economics Hospital Design Contest entry form
April 4, 2008
Download this Word document and fill it out. We encourage hospitals of all sizes and practice types to compete.
2008 Hospital of the Year floor plans
March 7, 2008
Web-only HVAC, plumbing, and general floor plans for this year's Hospital Design award winner: Animal Medical & Surgical Center in Scottsdale, Ariz.
Slideshow: Veterinarian's wilderness travels
May 7, 2008
Dr. David Plante has traveled the world and lived to tell about. And he's got the pictures to prove it.
Ask the right questions, buy the right machine
May 7, 2008
Download this PDF worksheet to get an ROI formula and a list of essential questions.
How'd we get that cool cover shot?
May 7, 2008
With a little hard work and a whole lot of fun. Get an insider's look at all of our cover-shoot shenanigans.
Highlights from CVC East
What dreams may come
How a Vet Ec board member snuck into my subconscious.
Veterinary Economics
Seeing our board members at CVC East in Baltimore clearly got to me.
Create a more unified, more productive team by defining your mission
Veterinary Economics
Everyone on a veterinary team wants to know where you're headed and how your team is doing. Answer those questions by giving your team a clear vision and identifying your first goals along the path.
Projectile plays in Baltimore
Veterinary Economics
Check out this video from the concert.
Use human health comparisons to build value
Veterinary Economics
The client looks up from your estimate and says, "Wow. That's a lot." What do you say when you encounter price resistance?
Perform a SWOT analysis to identify new business opportunities
Veterinary Economics
The strongest practice teams work on their business, not just in it. Use this approach to give structure to your conversations about what paths to pursue.
Veterinary market data
By the numbers: Getting to know the next generation of leaders
A look at associates' debt, purchasing power, interest in ownership, and more.
Connect to practice benchmarks and data on financial trends in veterinary practice
A close look at such financial issues facing veterinary practices, including clients' perceptions about fees, changing expenses, and competition from online pharmacies.
Check out this data to learn about veterinary practices' approach to personnel management
These study results illuminate issues that help a veterinary practice run smoothly, with a strong focus on personnel solutions.
Connect to data about veterinary clients' knowledge and preferences
These charts show who handles client education in veterinary practices, how clients see behavior issues, and more.
Your links to data about the big-picture issues of veterinary practice
Data on incidence of malpractice claims, veterinarians' approach to giving back to the community, veterinary income and work hours compared to human health workers', and more.
Checking In
What dreams may come
Seeing our board members at CVC East in Baltimore clearly got to me.
Hot Button
"But I read it on the Internet!"
Do you ever get frustrated or annoyed when clients come to your practice loaded with medical information they found on the Internet—especially when it's wrong? Do you find yourself grumbling about the misinformation the client is spewing? Who's the doctor here, anyway? Heck, if people can find instructions for building a bomb online, maybe your clients can just whip up some Otomax or Tresaderm too. Then they can buy themselves an ultrasound machine and a textbook. Who needs a veterinarian?
Practice Tips
Satellites need communication with the mother ship
Veterinary Economics
Communication failures between facilities lead to disconnect and tension.
Bright ideas for going green
Veterinary Economics
Making a few small changes can have a big impact on your practice's utility bills and the environment
Are your clients advocates, apathetics, or assassins?
Here's what the different types of customers mean to you.
Veterinary Economics
Use J.D. Power's three customer categories to decode your clients so they'll put their power to work for you.

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